Kensington and Chelsea Talking Therapies are part of the national NHS ‘Improving Access to Psychological Therapies’ (IAPT) service within the Central and North West London NHS Foundation Trust. As part of the Community Living Well service, we provide a range of talking therapies for people who feel anxious and worried or down and depressed.

If you think you might be anxious or depressed, then you can refer yourself by giving us a call, sending us an email, or using our online self-referral form. Or if you prefer, you can ask your GP, or any health professional, about the service and they can refer you to us. If English is not your first language we will provide interpreters, including British Sign Language interpreters for all your appointments.

Read more about self-referring to our service below, or to go straight to the Kensington and Chelsea self-referral form by clicking the self referral button at the top of this page.

Self-referring into Kensington and Chelsea Talking Therapies service

We accept referrals from members of the public and from NHS staff.

Self-referring if you are a member of the public: The first thing to do is to make sure that you are registered with a GP in the Borough of Kensington and Chelsea (or in the Queens Park and Paddington area of Westminster). Then, complete the short questionnaire below. If your total score is more than 3, you may benefit from talking therapies. You can self-refer to our services by clicking the self-refer button at the top of this page.

Self-referring if you are an NHS member of staff: If you are a CNWL or NHS Staff member and would like to self-refer, please self-refer through the borough in which you work and indicate clearly that you are CNWL or NHS staff in the referral. If you do not live or work or have a GP in a CNWL borough, you can refer yourself to any of our services.


In order to be eligible for the Kensington and Chelsea service, you must be registered with a Kensington and Chelsea GP (regardless of whether you live in the borough or not).

In order to find out if you are registered with a Kensington and Chelsea GP, please use this link to find a Talking Therapies service and then enter your GP practice details. If you do not have a Kensington and Chelsea GP, please use the above link to find your local Talking Therapies service and get in touch with them for more information. 

Our Talking Therapies Services are not able to provide immediate support in an emergency. If you require immediate help please contact your GP, or your local Accident & Emergency Department, or call the Urgent Advice Line on 0800 0234 650 open 24 hours. For more information about what to do if you need help urgently, visit our emergency page here.



The next thing to do is to complete the short questionnaire below to check if this service is appropriate for you. If you score more than 3 then you may benefit from talking therapies. You can contact your GP or Health Worker or you can self-refer to the Kensington and Chelsea Talking Therapies Service (IAPT) by clicking on the self referral button, either at the top of this page or just below the questionnaire. 

Over the past two weeks have you been bothered by the following? Not at all Several days More days than not Nearly every day
Feeling nervous, anxious or on edge
Not being able to stop or control worrying
Feeling down, depressed or hopeless
Little interest or pleasure in doing things



Nearest Train/Underground Stations:

  • Ladbroke Grove and Kensal Green


Bus stops and Routes:

  • St Charles Health and Wellbeing Centre: bus numbers 7, 316 and N7



  • There is parking for the service within St Charles Centre for Blue Badge holders only

Contact us


St Charles Centre for Health and Wellbeing

Kensington and Chelsea Talking Therapies Service (IAPT)

NHS Community Living Well

Exmoor St, London W10 6DZ

Telephone:  020 3317 4200


Opening Hours:

Monday: 8am – 8pm
Tuesday: 8am – 8pm
Wednesday: 8am – 8pm
Thursday: 8am – 8pm
Friday: 8am – 5pm