The Central and North West London Foundation Talking Therapies Service is part of the national Improving Access to Psychological Therapies (IAPT) service. This is a free and confidential talking therapy service which provides treatments for low mood or depression and anxiety problems.

We offer a range of therapies, all supported by evidence. These are delivered by Psychological Wellbeing Practitioners or Psychological Therapists.

Psychological Wellbeing Practitioners deliver Step 2 treatments. These are low intensity interventions for people who have mild to moderate difficulties or who have recently become anxious or depressed. Step 3 treatments are delivered by Psychological Therapists for people with mild to severe or long term anxiety or depression.

Our teams are based in Brent, Harrow, Hillingdon and Westminster. We also have a Community Living Well service in Kensington & Chelsea.

To find out more about each service, visit their pages by clicking the buttons below.

Key Staff Roles

Our teams include the following members of staff:

Psychological Wellbeing Practitioners work with people with mild to moderate depression and anxiety and provide low intensity treatments. The work they carry out may be face to face, over the telephone or using other media. They will start by carrying out an interview to identify areas where you want to see change, and then guide you through self-help techniques, may liaise with other services and provide information about other agencies in your borough. They may also refer you to other therapy if required.

Psychological Therapists carry out a range of psychological treatments. There are two types of Psychological Therapists who work in our services: Counsellors and Cognitive-Behavioural Therapists.

Counsellors are trained to listen to people with empathy, and can help you to work through negative feelings and thoughts that you may have in a confidential and dependable environment. They will help you to understand and find insight into your problems, while encouraging you to express your feelings and emotions.

CBT Therapists work with people with a variety of problems, including anxiety and depression. The treatment they carry out will be based on cognitive-behavioural techniques to change the way you think and behave. CBT can help to work through your problems in a productive and positive way. Read more about CBT here.

Employment Advisors support those who need care and assistance to find, secure and continue in a job role. They will usually identify job opportunities that are suitable for the person they are working with. They may also help with the practical side of job hunting, such as writing CVs and improving your interview skills.

Our administrative staff are really important in making sure our services run smoothly by providing support to our therapists, and are often the first people that you speak to in the service to book your first appointment or if you call our phones. 

Data analysts also have an important role in the Talking Therapies team. Our data analyst looks at anonymised data to see how we’re performing as a service, and to make sure that we continue to help people with the difficulties that they are experiencing.